FAQ
What is VUP ® ?
VUP ® in an internationally protected Swiss Made accessory design. The new, individual and unisex fashion accessory revolutionizes the tie as a new must-have for everyone and for every style.
What does VUP ® mean ?
VUP stands for v ery u nique p eople, because every person is UNIQUE. VIP was yesterday, today you are VUP: unique, unique and that's what we all are: you, me & every person.
What makes VUP ® unique?
VUP ® is the Swiss Made fashion accessory for everything, everyone and every style: whether elegant, casual, rock or crazy. VUP ® always fits and is unisex, multifunctional, individual and washable. Fine fabrics and the finest workmanship as well as limited editions make VUP ® unique.
The all-in-one accessory VUP ® kills several birds with one stone: The My VUP can be worn individually instead of a tie, scarf, neckerchief, bandana, plastron, ascot, cravat or even as a belt.
The Mini VUP impresses as a pocket square, twilly, foulard, bow tie, bowtie or even as wrist jewelry.
What are the advantages of VUP ® ?
VUP ® is easy to care for, washable and offers comfortable wear thanks to its neck freedom. It is quick and easy to put on as there is no right or wrong way to wear it, because VUP ® always fits perfectly. It offers different ways of wearing and using it, so you will never be over- or underdressed again.
Why VUP ® ?
Because VUP ® puts the crown on every dress code, whether as a neck accessory, pocket square or used in some other way. VUP ® embodies the new dress code.
Where can I buy VUP ® ?
Currently VUP ® is only available exclusively through the online shop www.vup.fashion .
We are also present with our mobile showroom, the VUP ® Fashion Mobil on Tour, and at various trade fairs in the Dachregion. You also have the opportunity to choose your favorite piece from the entire VUP ® collection in our warehouse in Hombrechtikon
Where does VUP ship?
Currently to Switzerland, Germany and Austria.
How much are the shipping costs?
Shipping costs to Switzerland, Germany and Austria are free and we cover them.
What is the maximum order value:
The maximum order value for customers from Switzerland is 5000 CHF per order. The maximum order value per order from Germany and Austria is 150 euros in order to be able to offer customer-friendly DDP processing (Delivered Duty Paid - delivery without collection of fees and duties) with accelerated EU import customs clearance and shorter delivery times.
How long does the delivery take:
The expected delivery time is usually 2 to 4 working days. The stated shipping time is only a guide. Failure to comply with the stated shipping time does not result in any claim to withdraw from the contract or to compensation.
What is the return or refund policy at VUP Fashion AG?
Due to the newness of the product and the limited editions, we grant a return period of 14 days.
I would like to work with VUP Fashion AG – what options are there and who should I contact?
You can apply to us as a “VUP Fashionist” where we offer you a great opportunity for our private VUP happenings.
VUP® is internationally protected as a trademark and design. Licenses can be acquired in this context.
Possible inclusion of the product in existing product ranges and sale through retailers needs to be discussed.
The best thing to do is write an email to: info@vup.fashion and we will get back to you directly.
I would like to add VUP ® to my range and sell it - who should I contact?
The best thing to do is write an email to: info@vup.fashion and we will get back to you directly.
Unisex
Washable
Made in Italy
Individually
Sustainable